American Swiss and their inconsistent refund and return policy

I bought a ring on the 18th of March and I really got great service. Fast forward to today my ring broke the stone came off and I went to the store on the 17th of April and showed them my ring to which they asked me to bring the receipt the next day which would have marked the 30 days. My issue is instead of giving me a refund or a gift card. I am being forced to either come and choose a different and I already dnt trust the durability of their Rings or let them take it for a review which will probably come back in their favour and I dnt get my refund. I am so frustrated because I know that I don't do any heavy duty stuff so I definitely didn't use the ring outside of what it's intended use because their policy says their products should be used for their intended use. A part of me feels like the manager just decided to undermine me and discriminate against me. He was so quick to highlight that the process of inspection takes 6-8 weeks and it came across as fear mongering. American Swiss please give me back my money or revise your return policy.