TC
Tyrone C

1 reviews | Active since Sept 2018

19 Dec 2024, 11:37

Abysmal Service at Ballito Branch

Hi,

I experienced incredibly bad service at the Ballito Branch, an Employee who I believe is the manager there - Michelle - was rude, condescending and suggested I do ********* things at the Gateway Branch, she was also dishonest and purposefully made a return difficult for me. I would like to report her for the ********* behaviour she suggested I perform.

0
Replies (2)
TC
Tyrone C's update20 Dec 2024, 17:46
Reviewer Update
I was contacted today by an incredibly helpful representative who issued me a refund and apologised for the employees behaviour.

Thank you for your professionalism and competence. Everything has been resolved.
American Swiss
American Swiss's reply23 Dec 2024, 12:47
Official
Good day Tyrone

I trust you are well.

We are happy to hear about the feedback and that you are satisfied with the resolution.

We wish you a wonderful and safe holiday season.

Kind regards

American Swiss Team