JW
Jayd W
1 reviews | Active since Sept 2015
20 Dec 2021, 07:56
Absolutely horrible service
Absolutely horrible service. Was misinformed abour resizing or having a ring custom-made. Waited over 2 weeks just for a quote to have ring resized. Eventually ended up returning the ring and still waiting for my refund and it's been over a week
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Replies (1)
American Swiss's replyOfficial
30 Dec 2021, 16:24Good afternoon Jayd
Your complaint is noted and will be forwarded to the field management team to address.
apologies for the delayed response.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
apologies for the delayed response.
Kind regards
Jewellery Customer Care
American Swiss's reply30 Dec 2021, 16:24
Official
Good afternoon Jayd
Your complaint is noted and will be forwarded to the field management team to address.
apologies for the delayed response.
Kind regards
Jewellery Customer Care
Your complaint is noted and will be forwarded to the field management team to address.
apologies for the delayed response.
Kind regards
Jewellery Customer Care