KF
Karen F

1 reviews | Active since Sept 2024

10 Sept 2024, 13:23

2 very special pieces of jewellery for our 30th wedding anniversary

We ordered two rings on the bash sight. Wow! Within 2 working days my order was delivered at 08:00 Monday 09 September. I was gob smacked! The rings are gorgeous! Although the Trilogy ring seems smaller than the one I had ordered.. .? The second ring the anniversary band , that I ordered in the same size is the perfect fit. (Yesterday the Trilogy ring slipped onto my finger. I found that my knuckle was the problem fits perfectly around the bottom of my finger. Eventually got it off. Today it won't fit. Could just be the heat or time of the day.. )

That aside, I have to say that I am very impressed with the customer service delivery by both American Swiss / Bash and their courier service. You've helped to make my upcoming 30th Wedding Anniversary on the 24th September a truly special and memorable celebration of 30 years of marriage and commitment 💖

We will certainly make more purchases online via Bash in the future.

Thank you.

0
Replies (2)
American Swiss
American Swiss's reply10 Sept 2024, 15:51
Official
Good Day Karen

Your complaint is noted. 

The matter has been logged and referred to our field management team. 

Your reference number is CS-***.

You will be contacted directly
 
Regards 
American Swiss Team

KF
Karen F's update12 Sept 2024, 15:19
Reviewer Update
Thank you Bash and American Swiss.

Also, please Do Not overlook the fact that I have thanked you for the outstanding customer service and the amazing service delivery you have provided me with.

You definitely have a returning online client t in me.

Highly appreciated.

Thank you.