AMERICAN SUV SETS BENCHMARK!

I first met owner of American SUV, Chino Munesar, at the first service of my 300C SRT8 post warranty, and they did a great job indeed, fast and efficient. Forward 7 months, last Sunday I sent Chino a WhatsApp message that my car would not start, he rep**** within the hour despite my suggestion to please respond during normal business hours, saying he would contact me early the next morning, which he duly did. Within 6 hours of his call Chino had arranged a low bed (thanks Oom Dirk!) to collect my car Boksburg to Midrand (at low cost too), reporting feedback next day. Called me early Tuesday in person as promised, explained the issue which he could attempt repair at a fraction of the cost of a new part and the reprogramming involved with it. I gave the go-ahead. It is my own assumption that the original dealership would most likely rather have replaced the expensive part (for at least R30k, excluding labour), saving the time and trouble at repairing. Imke Boezaart (from bookings) phoned me later that same day to say I could collect my vehicle (???) - my gob was completely smacked!!! I certainly will NOT TAKE MY CAR ANYWHERE ELSE in the future, they have a client for life for sure! I wish this business behavior platform had a bonus 10-star rating (even if only allowed once-off) - HIGHLY RECOMMENDED and then some!!!