Payment allocated late to my credit card

Payment in respect of my credit card was made on 4 July 2015. However, funds are not allocated on my account yet. Now you forward me a SMS stating that I must pay immediately. <br> <br> By the way - your contact number on your SMS is incorrect. I contacted your call centre to confirm that payment was made, but to no avail. If the funds do not reflect in my credit card, it simply means that payment was not received. <br> <br> Apart from the above, you listed me on ITC and yet my account payments are up to date. Apparently I must contact your call centre again to change the \cycle"on my account once the payment reflect on your system . <br> <br> Really ? Have you not heard of diarising something? I must admit"