Making up rules as they feel like

The only requirement for foreign notes, listed on your website, relates to the timing of the trip.

Yet when I got to your Cresta branch, I saw a cheap printed piece of paper on the wall saying I needed to produce proof of residence.

I told the consultant that I could email it to her. She insisted on a printed copy.

Don't use American Express. Rather use your own bank. They may even deliver your forex to you.