Disgraceful service

Dear Sir/ Madam.<br> <br> In dealing with the American Express Foreign exchange office in Centurion I have in a very long time not come across such disgusting service. Not only was there no reply to questions on a email, when contacted this morning by phone, and the call was handed to the consultant, the call was answered \hello"nothing else. Not \""good morning Bianca speaking how may I help\""?. I stated I would come in to do a payment immediately"