WB
Wade B
1 reviews | Active since Dec 2019
08 Apr 2021, 09:16
Worst Service I've Ever Received From a Company
Absolutely shocking service!!
After six weeks of emails and phonecalls without a single reply, I decided to cancel my policy complaining of the poor service, to which for the first time only I received an email acknowledging my cancellation without even wanting to know the reason why.
I have been with Ambledown for about 7 years and I just cannot believe how they are even operating like this.
Good luck to all the policy holders there. And don't even bother with your snotty reply Ambledown, I couldn't care less. Good bye and good riddance!
Helpful (0)
Replies (1)0
Replies (1)
Ambledown's replyOfficial
08 Apr 2021, 14:47 Dear Mr Wade B
Thank you for your review above and the email engagements of today. I regret and apologise for the negative experience that you went through as outlined.
The claim is being attended to and further feedback will be provided through email, by the latest end of business, tomorrow Friday 09 April 2021.
Should there be anything else that I can assist with, please send me an email to compliance'@ambledown.co.za
I thank you for your continued support, patience and understanding whilst I was attending to your query.
Yours Sincerely,
Paul Makwea
***********
Thank you for your review above and the email engagements of today. I regret and apologise for the negative experience that you went through as outlined.
The claim is being attended to and further feedback will be provided through email, by the latest end of business, tomorrow Friday 09 April 2021.
Should there be anything else that I can assist with, please send me an email to compliance'@ambledown.co.za
I thank you for your continued support, patience and understanding whilst I was attending to your query.
Yours Sincerely,
Paul Makwea
***********
Ambledown's reply08 Apr 2021, 14:47
Official
Dear Mr Wade B
Thank you for your review above and the email engagements of today. I regret and apologise for the negative experience that you went through as outlined.
The claim is being attended to and further feedback will be provided through email, by the latest end of business, tomorrow Friday 09 April 2021.
Should there be anything else that I can assist with, please send me an email to compliance'@ambledown.co.za
I thank you for your continued support, patience and understanding whilst I was attending to your query.
Yours Sincerely,
Paul Makwea
***********
Thank you for your review above and the email engagements of today. I regret and apologise for the negative experience that you went through as outlined.
The claim is being attended to and further feedback will be provided through email, by the latest end of business, tomorrow Friday 09 April 2021.
Should there be anything else that I can assist with, please send me an email to compliance'@ambledown.co.za
I thank you for your continued support, patience and understanding whilst I was attending to your query.
Yours Sincerely,
Paul Makwea
***********