Trying to find loopholes to not make payment.

I am extremely disappointed in Ambledown gap claims. Firstly, I have a gap cover contract with Talk sure. No where in this contract does it state that in the event of a claim, Ambledown will contact the doctors involved, and try to negotiate on payment. Why wasn't I then allowed to negotiate on my premiums that were paid to your hopeless company for over a year? Are you going to reimburse me? Seems like the only way going forward from here is to definitely take your company to task with the ombuds. Its absolutely ridiculous that you people are finding every excuse not to pay what is needed because you feel that the amount is too high?? Please explain to me what is the maximum amount thats paid per event, per annum. Do you people have any idea on what the hell you are even doing???

I received a call saying that you people will negotiate a payment yo the doctors! That was not the information I had received when taking out this ratchet policy. I want all call recording immediately and policy documents where it states the above. Who gives you the right to allow your assessors to call my doctors to negotiate a price on my child's life and jepordize the relationships I have already established with these doctors. if ambledown is willing to find and fund my sons specialists going forward, then by all means continue doing so because believe me, you will be forking out a lot more than the amount that was claimed for. I hope to get a rapid response as soon as possible as this has been going on for far too long now and its time you stopped believing you can ***** from clients to fill your greedy pockets over the festive season!!! Absolutely pathetic in my opinion, and I will make sure to let everyone know about your useless company!!