1 reviews | Active since Sept 2016
Terrible service and the dont pay claims!
If I was able to give 0 stars I would have. What terrible service!!! We have been with the company for 2 years and have paid every month. Now when it comes to our FIRST claim they don’t pay. Its been a month and they still have not paid. When I phone they note that all documents are correct and that it should be paid by the end of the week. Then when you follow up next week same excuse. Finally received a response we did not provide proof of banking account when no where it states on the claim form that it’s required and the staff confirmed all documents were provided. Then when You send the proof. Do you think they pay? No!!!
Would never suggest them and one day when they pay will definitely move over to another gap cover!!!
Thank you for your review above.
The claims have been finalised and settlement letters will be sent by email, once payments are cleared with the banks.
Thank you for your continued support, patience and understanding whilst I was attending to your query.
Should there be anything additional that I can assist with, kindly send an email to ***.
Thank you for your review above.
The claims have been finalised and settlement letters will be sent by email, once payments are cleared with the banks.
Thank you for your continued support, patience and understanding whilst I was attending to your query.
Should there be anything additional that I can assist with, kindly send an email to ***.