TERRIBLE SERVICE

What terrible service from ambeldown. I submitted my claim 3 weeks ago on 30 June 2022 and I have no outcome. I have had to call them every time. No one ever calls back to provide feedback. I eventually called AGAIN on Tuesday last week and was told it will be finalized by Friday. Called again yesterday and was told I will receive feedback, then this morning I was told it's not yet finalized as details needed to be confirmed yet no one calls to confirm the details. I confirmed details and requested the claims manager to call me back and again nothing. Called now again and was told again it's still not done. This is the worst service received by far. Will definitely not recommend anyone take their gap cover