LZ
Lvz Z
1 reviews | Active since Feb 2011
26 Aug 2021, 22:26
Terrible Service!!!!!!
The service is just TERRIBLE!!! I have had gap cover with Ambledown for years now. With every single claim I have to ask why they didn't pay out what they promise to pay. After waiting a month for them to finalise my claim again they never paid my co-payment for the hospital.
It is really the worst service ever!
Helpful (0)
Replies (3)0
Replies (3)
Ambledown's replyOfficial
27 Aug 2021, 09:49Dear Lvz V,
I trust that this message will find you well.
Thank you for your review and I apologise for the negative experience.
From your policy record, four (4) claims were processed and three(3) were paid.
The claim was rejected as it did not meet the policy conditions. We will however investigate and provide a detailed response through email.
Thank you for your time and bringing the concern to our attention.
Yours Sincerely
Paul Makwea
***
I trust that this message will find you well.
Thank you for your review and I apologise for the negative experience.
From your policy record, four (4) claims were processed and three(3) were paid.
The claim was rejected as it did not meet the policy conditions. We will however investigate and provide a detailed response through email.
Thank you for your time and bringing the concern to our attention.
Yours Sincerely
Paul Makwea
***
Ambledown's reply27 Aug 2021, 09:49
Official
Dear Lvz V,
I trust that this message will find you well.
Thank you for your review and I apologise for the negative experience.
From your policy record, four (4) claims were processed and three(3) were paid.
The claim was rejected as it did not meet the policy conditions. We will however investigate and provide a detailed response through email.
Thank you for your time and bringing the concern to our attention.
Yours Sincerely
Paul Makwea
***
I trust that this message will find you well.
Thank you for your review and I apologise for the negative experience.
From your policy record, four (4) claims were processed and three(3) were paid.
The claim was rejected as it did not meet the policy conditions. We will however investigate and provide a detailed response through email.
Thank you for your time and bringing the concern to our attention.
Yours Sincerely
Paul Makwea
***
LZ
Lvz Z's updateReviewer Update
27 Aug 2021, 10:22Good morning. I just phoned your offices again and they confirmed that only 1 of the 4 claims were paid so I am not sure where you got the information from.
LZ
Lvz Z's update27 Aug 2021, 10:22
Reviewer Update
Good morning. I just phoned your offices again and they confirmed that only 1 of the 4 claims were paid so I am not sure where you got the information from.
Ambledown's replyOfficial
27 Aug 2021, 23:34Dear Lvz V,
I trust that this message will find you well.
The feedback on the four claims as promised was sent by email this afternoon.
Yours Sincerely
Paul Makwea
***
I trust that this message will find you well.
The feedback on the four claims as promised was sent by email this afternoon.
Yours Sincerely
Paul Makwea
***
Ambledown's reply27 Aug 2021, 23:34
Official
Dear Lvz V,
I trust that this message will find you well.
The feedback on the four claims as promised was sent by email this afternoon.
Yours Sincerely
Paul Makwea
***
I trust that this message will find you well.
The feedback on the four claims as promised was sent by email this afternoon.
Yours Sincerely
Paul Makwea
***