1 reviews | Active since Feb 2011
Terrible service
<p>I have currently been on hold for an hour to get through to Ambledown. All agents busy? For over an hour now? Wonder if they will cover the cost of this call? Despite several emails and calls- no response from them regarding my claim. It is almost 2 months since I submitted a claim and still nothing. Would not recommend this company for GAP cover</p>
Dear Mrs Forbes,
Thank you for your email and apologise for the negative experience you had on Friday, 30 September 2016.
As per your telephonic conversation with The Claims Manager this morning, we will address the concerns as per your review individually and apply corrective measures.
We thank you for your patience and understnding and apologise for the inconvenince caused.
Thanks and kind regards,
Paul Makwea
Ambledown Financial Services (Pty) Limited
Dear Mrs Forbes,
Thank you for your email and apologise for the negative experience you had on Friday, 30 September 2016.
As per your telephonic conversation with The Claims Manager this morning, we will address the concerns as per your review individually and apply corrective measures.
We thank you for your patience and understnding and apologise for the inconvenince caused.
Thanks and kind regards,
Paul Makwea
Ambledown Financial Services (Pty) Limited
Thank you- was sorted within 24 hours of report!
Thank you- was sorted within 24 hours of report!