1 reviews | Active since Dec 2016

04 Jan 2023, 12:02

Pathetic service

I have a claim put through on the 29th November actually 3 claims I got a rejection for one which I understood im following up since 17 December regarding my other claims with no response no feedback nothing the staff is totally *********** they don't even listen dont read emails or anything they just want to speak about turn around time it's 1 month now without feedback from these people it's worst company ever if there was a option for 0 stars that's what they deserve..

0
Replies (1)
Ambledown
Ambledown's reply30 Jan 2023, 16:08
Official
Dear Alisha R

Thank you for your review above.

We apologise for the delay in the finalisation of the claim assessment(s).

The query has been escalated for resolution, should there be a need, the team will be in contact with you. 
Thank you for your continued support, patience and understanding whilst I am attending to your query.
Should there be anything additional that I can assist with, kindly send an email to ***. 
Yours Sincerely
Paul Makwea
***