AG
Alan G
1 reviews | Active since Apr 2017
17 Sept 2026, 12:45
Pathetic
I have cancer on my head. Sent to a plastic surgeon. 5 and half hours operation to remove 2 tumor and 6 lesions. Pathologist has been paid except 1 item R7925. Plastic surgeon R65000. Submitted all to medical aid.. Sent a claim to GAP. Very Very impersonal. Claims mostly rejected. WHY HAVE GAP COVER . CANCER IS SERIOUS. GAP DOES NOT CARE WITH SERVICE OR GOOD REASONS TO REJECT. We have had GAP cover for more than 20 years.
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Ambledown's replyOfficial
18 Sept 2026, 10:55Dear Alan G,
Thank you for the review below and for taking my telephone call.
We regret the negative experience you have had and the lack of warmth and empathy in assisting you with the claim.
The claims will be placed under review, and you will receive a copy of the outcome through email.
I encourage you to send me an email to *** when in need of assistance or anything claims related.
Should you require any further information or assistance on policy functions, kindly contact Cubix Solutions on ***Monday to Friday 8:00am to 17:00pm
Thank you for your continued support.
Yours Sincerely,
Paul Makwea
***
Thank you for the review below and for taking my telephone call.
We regret the negative experience you have had and the lack of warmth and empathy in assisting you with the claim.
The claims will be placed under review, and you will receive a copy of the outcome through email.
I encourage you to send me an email to *** when in need of assistance or anything claims related.
Should you require any further information or assistance on policy functions, kindly contact Cubix Solutions on ***Monday to Friday 8:00am to 17:00pm
Thank you for your continued support.
Yours Sincerely,
Paul Makwea
***
Ambledown's reply18 Sept 2026, 10:55
Official
Dear Alan G,
Thank you for the review below and for taking my telephone call.
We regret the negative experience you have had and the lack of warmth and empathy in assisting you with the claim.
The claims will be placed under review, and you will receive a copy of the outcome through email.
I encourage you to send me an email to *** when in need of assistance or anything claims related.
Should you require any further information or assistance on policy functions, kindly contact Cubix Solutions on ***Monday to Friday 8:00am to 17:00pm
Thank you for your continued support.
Yours Sincerely,
Paul Makwea
***
Thank you for the review below and for taking my telephone call.
We regret the negative experience you have had and the lack of warmth and empathy in assisting you with the claim.
The claims will be placed under review, and you will receive a copy of the outcome through email.
I encourage you to send me an email to *** when in need of assistance or anything claims related.
Should you require any further information or assistance on policy functions, kindly contact Cubix Solutions on ***Monday to Friday 8:00am to 17:00pm
Thank you for your continued support.
Yours Sincerely,
Paul Makwea
***