LN
LIZA N
1 reviews | Active since Jul 2011
28 Sept 2020, 11:13
NOT GETTING FEEDBACK
I have submitted a claim which was registered about 3 weeks ago. After that I received the mail that it was registered I never received any confirmation again. CAN I PLEASE HAVE FEEDBACK! ANY AT ALL! WHEN WILL MY CLAIM BE PAID.
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Replies (1)
Ambledown's replyOfficial
28 Sept 2020, 12:39Dear Ms Liza N
Thank you for your review and for bringing the above to our attention.
The claim has been escalated for finalisation.
You will receive feedback directly to your email address on record.
I apologise for the delay and the negative experience(s) it has caused.
For future purposes, please follow the process below to log a complaint.
A complaint should ideally be lodged in writing, stating clearly the reason for the complaint and any loss / damage suffered. Include any relevant supporting documentation (if any). The complaint should be forwarded for the attention of the Risk and Compliance Officer to:
Email: ***
Yours Sincerely,
Paul Makwea | Risk and Compliance Department
Thank you for your review and for bringing the above to our attention.
The claim has been escalated for finalisation.
You will receive feedback directly to your email address on record.
I apologise for the delay and the negative experience(s) it has caused.
For future purposes, please follow the process below to log a complaint.
A complaint should ideally be lodged in writing, stating clearly the reason for the complaint and any loss / damage suffered. Include any relevant supporting documentation (if any). The complaint should be forwarded for the attention of the Risk and Compliance Officer to:
Email: ***
Yours Sincerely,
Paul Makwea | Risk and Compliance Department
Ambledown's reply28 Sept 2020, 12:39
Official
Dear Ms Liza N
Thank you for your review and for bringing the above to our attention.
The claim has been escalated for finalisation.
You will receive feedback directly to your email address on record.
I apologise for the delay and the negative experience(s) it has caused.
For future purposes, please follow the process below to log a complaint.
A complaint should ideally be lodged in writing, stating clearly the reason for the complaint and any loss / damage suffered. Include any relevant supporting documentation (if any). The complaint should be forwarded for the attention of the Risk and Compliance Officer to:
Email: ***
Yours Sincerely,
Paul Makwea | Risk and Compliance Department
Thank you for your review and for bringing the above to our attention.
The claim has been escalated for finalisation.
You will receive feedback directly to your email address on record.
I apologise for the delay and the negative experience(s) it has caused.
For future purposes, please follow the process below to log a complaint.
A complaint should ideally be lodged in writing, stating clearly the reason for the complaint and any loss / damage suffered. Include any relevant supporting documentation (if any). The complaint should be forwarded for the attention of the Risk and Compliance Officer to:
Email: ***
Yours Sincerely,
Paul Makwea | Risk and Compliance Department