VN
Vilna N
1 reviews | Active since Feb 2022
27 Jun 2022, 18:44
NON PAYMENT ON CLAIMS
Worst service I have ever received from any company I've ever dealt with. I submitted my claim on June,3, 2022. Every day I phone you get a different story from the same people you spoke to the last time I phoned. Look they don't have a problem deducting your payment. But don't try to claim USELESS isn't even the way to describe them
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Ambledown's replyOfficial
12 Aug 2022, 10:57Dear Vilna N,
Thank you for the review and feedback on the level of service that you have received. We regret it was not at the desired level. We have had our challenges but we strive to be better at all available opportunities. *** is a workflow box with automated replies set due to the huge volumes of emails received daily
For future queries you can alternatively contact us on the information below and we can follow up on your behalf.
Tel: *** or ***Fax: ***Compliments/complaints: ***Queries: *** or *** We record that subsequent to your review, the query was resolved favourably and trust that your future engagement with us will exceed your expectations.
Thank you for your continued support
Paul Makwea | Risk and Compliance Department |
Thank you for the review and feedback on the level of service that you have received. We regret it was not at the desired level. We have had our challenges but we strive to be better at all available opportunities. *** is a workflow box with automated replies set due to the huge volumes of emails received daily
For future queries you can alternatively contact us on the information below and we can follow up on your behalf.
Tel: *** or ***Fax: ***Compliments/complaints: ***Queries: *** or *** We record that subsequent to your review, the query was resolved favourably and trust that your future engagement with us will exceed your expectations.
Thank you for your continued support
Paul Makwea | Risk and Compliance Department |
Ambledown's reply12 Aug 2022, 10:57
Official
Dear Vilna N,
Thank you for the review and feedback on the level of service that you have received. We regret it was not at the desired level. We have had our challenges but we strive to be better at all available opportunities. *** is a workflow box with automated replies set due to the huge volumes of emails received daily
For future queries you can alternatively contact us on the information below and we can follow up on your behalf.
Tel: *** or ***Fax: ***Compliments/complaints: ***Queries: *** or *** We record that subsequent to your review, the query was resolved favourably and trust that your future engagement with us will exceed your expectations.
Thank you for your continued support
Paul Makwea | Risk and Compliance Department |
Thank you for the review and feedback on the level of service that you have received. We regret it was not at the desired level. We have had our challenges but we strive to be better at all available opportunities. *** is a workflow box with automated replies set due to the huge volumes of emails received daily
For future queries you can alternatively contact us on the information below and we can follow up on your behalf.
Tel: *** or ***Fax: ***Compliments/complaints: ***Queries: *** or *** We record that subsequent to your review, the query was resolved favourably and trust that your future engagement with us will exceed your expectations.
Thank you for your continued support
Paul Makwea | Risk and Compliance Department |