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Narsamulu N

1 reviews | Active since Feb 2012

29 Aug 2022, 07:48

Non Payment

Non Payment although they have given reasons it does NOT resolve my need for my claim to be paid out like NOW. Now they moving to another Insurer. Its not acceptable and i am VERY DISAPOINTED

0
Replies (1)
Ambledown
Ambledown's reply19 Oct 2022, 14:42
Official
Dear Narsamulu N,
 
 Thank you for the update on your query.
 
 Thank you for the support, for staying and trusting us even during the testing times for our business.
 
 We are sorry we could not release the claim payment quick enough.  The Constantia situation (is)was unfortunate and out of our control. Things escalated quickly from Curatorship to liquidation, without communication in between from the Curator to allow us to in turn communicate with you.
 At no point were we avoiding engaging with you, we however had little non-committal facts to work with.
 
 The future looks bright and trust that your future engagement with us will be positive and better.
 
 Should there be anything additional that I can assist with, kindly send me an email on ***.
 I thank you for your continued support, patience and understanding.
 Yours sincerely
 Paul Makwea
 ***