MW
Meryl W
1 reviews | Active since Apr 2017
01 Feb 2023, 15:13
NON-PAYING, NON-COMMUNICATIVE GAP COVER
I submitted a claim at the beginnign of January, having being paying contributions, claim free, for some 8 years. Their call centre agents keep you holding for in excess of 10 minutes, give inaccurate information. I wrote to the Claims Manager - Lynette Joseph and have not had the courtesy of a response! A whole week later.
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Ambledown's replyOfficial
10 Feb 2023, 16:05Dear Meryl W
Thank you for your review and regret the negative experience.
We are pleased to confirm that your claim was assessed and finalised earlier this week.
With there being nothing else, we will close the query.
I trust that you will find the above to be sufficient and in order.
Yours Sincerely,
Paul Makwea
***
Thank you for your review and regret the negative experience.
We are pleased to confirm that your claim was assessed and finalised earlier this week.
With there being nothing else, we will close the query.
I trust that you will find the above to be sufficient and in order.
Yours Sincerely,
Paul Makwea
***
Ambledown's reply10 Feb 2023, 16:05
Official
Dear Meryl W
Thank you for your review and regret the negative experience.
We are pleased to confirm that your claim was assessed and finalised earlier this week.
With there being nothing else, we will close the query.
I trust that you will find the above to be sufficient and in order.
Yours Sincerely,
Paul Makwea
***
Thank you for your review and regret the negative experience.
We are pleased to confirm that your claim was assessed and finalised earlier this week.
With there being nothing else, we will close the query.
I trust that you will find the above to be sufficient and in order.
Yours Sincerely,
Paul Makwea
***