1 reviews | Active since Jul 2016

30 Sept 2020, 14:46

No response from Ambledown

I have sent numerous emails requesting feedback on a claim and to date I have not received any response. I have tried calling and hold for 10 minutes at a time. Can someone please call me regarding: AMBL*** <QNO243639>

0
Replies (2)
Ambledown
Ambledown's reply01 Oct 2020, 01:34
Official
Dear Ms Samantha B I trust that this response will find you well. Thank you for the review. I apologise for the delay and lack of feedback. Your query has been escalated and trust that it will be finalised by end of business today.  Yours Sincerely, Paul Makwea | Risk and Compliance Department| ***
Ambledown
Ambledown's reply01 Oct 2020, 18:53
Official
Dear Ms Samantha B,

As per my reply above, I can confirm that the claim was finalised earlier today, Proof of settlement was emailed to you.

Thank you for your patience and understanding, whilst I was attending to the query.

Yours Sincerely
Paul Makwea