JS
Jana S

1 reviews | Active since Mar 2015

19 Mar 2018, 23:14

No feedback or communication on claims

I really didn't want to take my issue to HelloPeter, but just so frustrated and no other option. Ambledown has always been good, but I've been struggling for weeks now to get my claims paid. I've phoned and emailed numerous times. My claims are long overdue (they commit to max 14 days). I'm due over R7000 in claims.

0
Replies (1)
Ambledown
Ambledown's reply22 Mar 2018, 10:15
Official

Dear Ms Sprong,

Thank you for taking my call on Tuesday.

I apologise for the inconvenience and frustrations caused.

We are doing a reconciliation on all the accounts submitted and we will update you outside of this forum on the status of each.

Thank you for your patience and understanding.

Thanks and kind regards,

Paul Makwea

Ambledown Financial Services (Pty) Limited