DF
Debbie F
1 reviews | Active since Sept 2015
02 Sept 2015, 09:47
Insurance co. using small print to avoid paying
In my first three months of cover from a gap cover medical policy from Ambledown I had an emergency operation. I submitted my claim which was rejected as only accidents are covered in the first three months not emergencies and an emergency is not an accident.<br> This was not explicitly explained to me by the broker from SASFIN who sold me the policy
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Ambledown's replyOfficial
02 May 2023, 21:58Hello DebbieFarnabyHP,
I have reviewed your application form and the documents sent to you. We issued you with a policy document on 11 March 2015 (the day your application form was received by us).
In the schedule of the policy document, the following waiting period was specified in the same print as the rest of the document: \Unless due to an Accident (as defined)
I have reviewed your application form and the documents sent to you. We issued you with a policy document on 11 March 2015 (the day your application form was received by us).
In the schedule of the policy document, the following waiting period was specified in the same print as the rest of the document: \Unless due to an Accident (as defined)
Ambledown's reply02 May 2023, 21:58
Official
Hello DebbieFarnabyHP,
I have reviewed your application form and the documents sent to you. We issued you with a policy document on 11 March 2015 (the day your application form was received by us).
In the schedule of the policy document, the following waiting period was specified in the same print as the rest of the document: \Unless due to an Accident (as defined)
I have reviewed your application form and the documents sent to you. We issued you with a policy document on 11 March 2015 (the day your application form was received by us).
In the schedule of the policy document, the following waiting period was specified in the same print as the rest of the document: \Unless due to an Accident (as defined)