Incompetence in payments

On the 19th September I contacted the department and they confirmed that payment was processed for the 18th Sep and awaiting clearance. I waited all week for payment and none was received. I followed up on the 26th September, and was told payment is in process and they would prioritise it on that day and contact me on that day to update. No person have called to update me. I followed up on the 27th September and was told that payment is due for the 28th however, they would try to process it in the afternoon on the 27th. I followed up again on the 30th Sep and the feedback I received was that payment is pending and they unsure when payment will be made. This type of service is the most inefficient. To date they claim that payment is pending and they do not know when it would be made.

Kind Regards Mr G Kuppusamy Tel: ***