JL
Juan L
1 reviews | Active since Nov 2014
15 Jun 2021, 15:37
Feels like Ambledown is *****ing my money!!
Been with them for over 10 years. Been dealing with *** and Ashley there, they have not been helpful at all!! Feels like Ambledown has been *****ing my money for over 10 years!!! They don't respond to my emails, we get no where over the phone. The app doesn't show my claim I sent in over 2 weeks ago??? Very disappointing!!
Helpful (0)
Replies (2)0
Replies (2)
Ambledown's replyOfficial
17 Jun 2021, 15:00Dear Mr Juan L,
Thank you for the review below. I regret your negative experience regarding submission and assessment of your claim.
The claim assessment has been completed under reference 2021/041848.
Should there be a need in future, please follow the process below
I thank you for raising these concerns and in turn holding us accountable for what we have promised.
I thank you for your support and understanding when I was attending to your query.
Yours Sincerely,
Paul Makwea
***
Thank you for the review below. I regret your negative experience regarding submission and assessment of your claim.
The claim assessment has been completed under reference 2021/041848.
Should there be a need in future, please follow the process below
I thank you for raising these concerns and in turn holding us accountable for what we have promised.
I thank you for your support and understanding when I was attending to your query.
Yours Sincerely,
Paul Makwea
***
Ambledown's reply17 Jun 2021, 15:00
Official
Dear Mr Juan L,
Thank you for the review below. I regret your negative experience regarding submission and assessment of your claim.
The claim assessment has been completed under reference 2021/041848.
Should there be a need in future, please follow the process below
I thank you for raising these concerns and in turn holding us accountable for what we have promised.
I thank you for your support and understanding when I was attending to your query.
Yours Sincerely,
Paul Makwea
***
Thank you for the review below. I regret your negative experience regarding submission and assessment of your claim.
The claim assessment has been completed under reference 2021/041848.
Should there be a need in future, please follow the process below
I thank you for raising these concerns and in turn holding us accountable for what we have promised.
I thank you for your support and understanding when I was attending to your query.
Yours Sincerely,
Paul Makwea
***
Ambledown's replyOfficial
17 Jun 2021, 15:04Dear Mr Juan L,
I notice that the image I attached on the previous mail, didn't come through. I am retyping the message.
Thank you for the review below. I regret your negative experience regarding submission and assessment of your claim.
The claim assessment has been completed under reference 2021/041848.
Should there be a need in future, please follow the process below
LODGING A COMPLAINT
I notice that the image I attached on the previous mail, didn't come through. I am retyping the message.
Thank you for the review below. I regret your negative experience regarding submission and assessment of your claim.
The claim assessment has been completed under reference 2021/041848.
Should there be a need in future, please follow the process below
LODGING A COMPLAINT
In the case of dissatisfaction with services received, you have the right to lodge a complaint through
Complaints Officer : Paul Makwea
Physical Address : Ambledown House, Eton Office Park East, c/o Sloane & Harrison
Streets, Bryanston
Postal Address : PO Box 1862, Cramerview, 2060
Telephone : ***
E-mail : ***
A full Complaints Resolution Policy may be requested from the Compliance Officer as per details below.
I thank you for raising these concerns and in turn holding us accountable for what we have promised.
I thank you for your support and understanding when I was attending to your query.
Yours Sincerely,
Paul Makwea
***
I thank you for raising these concerns and in turn holding us accountable for what we have promised.
I thank you for your support and understanding when I was attending to your query.
Yours Sincerely,
Paul Makwea
***
Ambledown's reply17 Jun 2021, 15:04
Official
Dear Mr Juan L,
I notice that the image I attached on the previous mail, didn't come through. I am retyping the message.
Thank you for the review below. I regret your negative experience regarding submission and assessment of your claim.
The claim assessment has been completed under reference 2021/041848.
Should there be a need in future, please follow the process below
LODGING A COMPLAINT
I notice that the image I attached on the previous mail, didn't come through. I am retyping the message.
Thank you for the review below. I regret your negative experience regarding submission and assessment of your claim.
The claim assessment has been completed under reference 2021/041848.
Should there be a need in future, please follow the process below
LODGING A COMPLAINT
In the case of dissatisfaction with services received, you have the right to lodge a complaint through
Complaints Officer : Paul Makwea
Physical Address : Ambledown House, Eton Office Park East, c/o Sloane & Harrison
Streets, Bryanston
Postal Address : PO Box 1862, Cramerview, 2060
Telephone : ***
E-mail : ***
A full Complaints Resolution Policy may be requested from the Compliance Officer as per details below.
I thank you for raising these concerns and in turn holding us accountable for what we have promised.
I thank you for your support and understanding when I was attending to your query.
Yours Sincerely,
Paul Makwea
***
I thank you for raising these concerns and in turn holding us accountable for what we have promised.
I thank you for your support and understanding when I was attending to your query.
Yours Sincerely,
Paul Makwea
***