1 reviews | Active since Oct 2016

10 Apr 2019, 13:04

Does this company still exist?

So I've sent emails and tried phoning to get a claim sorted. Nothing! No replies, no one answers the phone, but they very good a debiting my account every month.

0
Replies (1)
Ambledown
Ambledown's reply11 Apr 2019, 12:31
Official
Dear Clayton H,

Thank you for your email.

Our commnication channels are active and we do not seem to experience any challenges at the moment.  Kindly feel free to contact our offices  as per below: Tel: *** or ***a. ***– policy administration related queryb. ***– claim administration related queryc. ***– compliments, suggestions, complaints and any other query

As per our records, last claims assessed and finalised were in December 2018 referenced 2018/94101 and 2018/94117. 
Should  you have a new claim, please send to ***. The claims assessment period is a maximum of 14 days from receipt of all the required documents.  

I trust that you will find the above to be sufficient and in order.

Yours sincerely,
Paul Makwea