SP
Sandra P
1 reviews | Active since Oct 2019
26 Nov 2024, 07:05
Do not take Gap Cover from Ambledown!
I have submitted medical aid documents of an in hospital procedure numerous times clearly showing the tariff codes. They keep on sending an email that the documents are incorrect. I tried phoning them, but they have not returned my call. I get the impression that either they are using delayed tactics, do not exist, or have no intention of paying any claim ever.
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Ambledown's replyOfficial
12 Dec 2024, 15:50 Dear Sandra P,
Thank you for your review.
We regret the delays and frustrations experienced with the claim assessment.
I confirm that the claim was finalised under reference 2024/110670 as per letter that was sent to you.
I trust that our future interaction will be positive, email me at *** for any suggestions, compliments and complaints.
We aim for high standard of delivery and where possible exceed expectations. I thank you for your continued support, patience and understanding. Yours Sincerely, Paul Makwea
***
Thank you for your review.
We regret the delays and frustrations experienced with the claim assessment.
I confirm that the claim was finalised under reference 2024/110670 as per letter that was sent to you.
I trust that our future interaction will be positive, email me at *** for any suggestions, compliments and complaints.
We aim for high standard of delivery and where possible exceed expectations. I thank you for your continued support, patience and understanding. Yours Sincerely, Paul Makwea
***
Ambledown's reply12 Dec 2024, 15:50
Official
Dear Sandra P,
Thank you for your review.
We regret the delays and frustrations experienced with the claim assessment.
I confirm that the claim was finalised under reference 2024/110670 as per letter that was sent to you.
I trust that our future interaction will be positive, email me at *** for any suggestions, compliments and complaints.
We aim for high standard of delivery and where possible exceed expectations. I thank you for your continued support, patience and understanding. Yours Sincerely, Paul Makwea
***
Thank you for your review.
We regret the delays and frustrations experienced with the claim assessment.
I confirm that the claim was finalised under reference 2024/110670 as per letter that was sent to you.
I trust that our future interaction will be positive, email me at *** for any suggestions, compliments and complaints.
We aim for high standard of delivery and where possible exceed expectations. I thank you for your continued support, patience and understanding. Yours Sincerely, Paul Makwea
***