LC
Lindy C

1 reviews | Active since Jan 2012

03 Feb 2023, 08:37

DO NOT buy Gao cover with them

No response from claims team! No answer on phone. Quick to take monthly premium but DO NO PAY out claims. The app is as useless as the call centre.

0
Replies (2)
Ambledown
Ambledown's reply10 Feb 2023, 15:29
Official
Dear Ms Lindy Cuyler, I acknowledge receipt of your review above and apologise for the frustrations experienced thus far. The claim has been escalated and has been sent for quality assurance. 

The claim should be finalised  by end of next week the latest.

I trust that you will find the above to be sufficient and in order.
Yours Sincerely,

Paul Makwea 
***
Ambledown
Ambledown's reply17 Feb 2023, 12:22
Official
Dear Ms Lindy Cuyler,

Update on the matter.

The claim has been assessed and finalised under reference 2023/003561. Funds should reflect into the nominated account in 24 to 48 hours. I thank you for your patience and understanding.

Yours Sincerely,
Paul Makwea|***