CD
Carmen D

1 reviews | Active since Dec 2011

27 Mar 2018, 15:43

Customers are ignored - no feedback!

Four individual claims were sent 9 March 2018, there was one document outstanding for one claim. Correspondence reference : AMBL ********** <QNO105467> emails to Tebogo are ignored.

Please could someone send us a status update or the courtesy of a response at all.

0
Replies (1)
Ambledown
Ambledown's reply28 Mar 2018, 08:46
Official

Dear Carrie_D,

Thank you for your message.

Regrettably we cannot identify you on our policyholder database with the limited information from this post.

Please forward details of your policy and or claims to *** so that we can facilitate feedback and or assessment of your outstanding claim(s). kindly quote the full reference starting with AMBL

I apologise for the inconvenience and I thank you in advance for your understanding.

Thanks and kind regards,

Paul Makwea

Ambledown Financial Services (Pty) Ltd.