KN
Kenny N
1 reviews | Active since Jun 2015
19 Dec 2020, 21:37
Complaint
They taking over a month to payout a claim , lots of stalling tactics and excuseso
Helpful (0)
Replies (1)0
Replies (1)
Ambledown's replyOfficial
12 Apr 2021, 09:06Dear Kenny,
I thank you for the feedback on the level of service that you had experienced.
I confirm that the claim was escalated and subsequently settled on 22 December 2020.
I apologise for the lack of feedback and the negative experience to that point.
I thank you for your continued support, patience and understanding whilst we attended to your query.
Yours Sincerely,Paul Makwea
***********
I thank you for the feedback on the level of service that you had experienced.
I confirm that the claim was escalated and subsequently settled on 22 December 2020.
I apologise for the lack of feedback and the negative experience to that point.
I thank you for your continued support, patience and understanding whilst we attended to your query.
Yours Sincerely,Paul Makwea
***********
Ambledown's reply12 Apr 2021, 09:06
Official
Dear Kenny,
I thank you for the feedback on the level of service that you had experienced.
I confirm that the claim was escalated and subsequently settled on 22 December 2020.
I apologise for the lack of feedback and the negative experience to that point.
I thank you for your continued support, patience and understanding whilst we attended to your query.
Yours Sincerely,Paul Makwea
***********
I thank you for the feedback on the level of service that you had experienced.
I confirm that the claim was escalated and subsequently settled on 22 December 2020.
I apologise for the lack of feedback and the negative experience to that point.
I thank you for your continued support, patience and understanding whilst we attended to your query.
Yours Sincerely,Paul Makwea
***********