FG
Frik G
1 reviews | Active since Mar 2023
29 Mar 2023, 10:38
BEWARE OF AMBLEDOWN GAP COVER
The policy the sell you is a ****. When you try and claim, you get no response from them and when you eventually get an answer then the claim is rejected for some reason.
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Ambledown's replyOfficial
04 Apr 2023, 12:24Dear Frik G
Thank you for your review above.
The gap cover policy is designed to augment your medical aid scheme benefits and not replace a medical aid scheme by covering costs that should be carried by a medical aid scheme.
The terms and conditions are outlined in the policy document.
Your claim did not meet the conditions hence, the rejection as per the letter that was sent.
I regret that we cannot reverse the decision on the claim but trust that you will find the above explanation to be in order.
The terms and conditions are outlined in the policy document.
Your claim did not meet the conditions hence, the rejection as per the letter that was sent.
I regret that we cannot reverse the decision on the claim but trust that you will find the above explanation to be in order.
I encourage you to contact the Cubix Client Services Team for further clarification regarding the benefits and policy terms and conditions on ***Monday to Friday between 08h00 to 17h00;
Should there be anything additional that I can assist with, kindly send us an email on ***.
I thank you for your continued support, patience and understanding whilst I was attending to your query.
Yours Sincerely,
Yours Sincerely,
Paul Makwea|***
Ambledown's reply04 Apr 2023, 12:24
Official
Dear Frik G
Thank you for your review above.
The gap cover policy is designed to augment your medical aid scheme benefits and not replace a medical aid scheme by covering costs that should be carried by a medical aid scheme.
The terms and conditions are outlined in the policy document.
Your claim did not meet the conditions hence, the rejection as per the letter that was sent.
I regret that we cannot reverse the decision on the claim but trust that you will find the above explanation to be in order.
The terms and conditions are outlined in the policy document.
Your claim did not meet the conditions hence, the rejection as per the letter that was sent.
I regret that we cannot reverse the decision on the claim but trust that you will find the above explanation to be in order.
I encourage you to contact the Cubix Client Services Team for further clarification regarding the benefits and policy terms and conditions on ***Monday to Friday between 08h00 to 17h00;
Should there be anything additional that I can assist with, kindly send us an email on ***.
I thank you for your continued support, patience and understanding whilst I was attending to your query.
Yours Sincerely,
Yours Sincerely,
Paul Makwea|***