CS
Chantel S
1 reviews | Active since Oct 2014
31 May 2023, 17:24
Bad service
The worst GAP insurance ever. I submitted a claim where they asked for the hospital statement. I sent it through and on the 14th day when pay out was supposed to take place they asked for the medical aid statement to be sent AGAIN. They said they will try to finalise claim without a waiting period now another week has passed and NO response when I email them!!!!
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Replies (1)
Ambledown's replyOfficial
22 Mar 2024, 12:04Dear Chantel S,
Thank you for the review above.
We regret the experience and thank you for your co-operating with us to the point of resolution.
I thank you for your patience and understanding.
The teams have been hard at work, and it remains work in progress with the aim to constantly improve the overall customer experience.
We stay committed.
Looking forward to more positive engagements with you.
Yours Sincerely
Paul Makwea
***
Thank you for the review above.
We regret the experience and thank you for your co-operating with us to the point of resolution.
I thank you for your patience and understanding.
The teams have been hard at work, and it remains work in progress with the aim to constantly improve the overall customer experience.
We stay committed.
Looking forward to more positive engagements with you.
Yours Sincerely
Paul Makwea
***
Ambledown's reply22 Mar 2024, 12:04
Official
Dear Chantel S,
Thank you for the review above.
We regret the experience and thank you for your co-operating with us to the point of resolution.
I thank you for your patience and understanding.
The teams have been hard at work, and it remains work in progress with the aim to constantly improve the overall customer experience.
We stay committed.
Looking forward to more positive engagements with you.
Yours Sincerely
Paul Makwea
***
Thank you for the review above.
We regret the experience and thank you for your co-operating with us to the point of resolution.
I thank you for your patience and understanding.
The teams have been hard at work, and it remains work in progress with the aim to constantly improve the overall customer experience.
We stay committed.
Looking forward to more positive engagements with you.
Yours Sincerely
Paul Makwea
***