DN
Douglas N
1 reviews | Active since Jun 2022
10 Jun 2022, 21:49
Avoid if possible
I wish there was a minus 5. My folks have been loyal customers since 2012. In March my old man went in for a back op - all legit through Momentum. Now, despite all claims lodged within days, the doctor is about to hand my 70-year-old mom over because "the claim is still being processed". More than 90 days to do what they are supposed to do. Disapointment does not describe this.
Sadly, we only started reading the reviews when we realized these people are not competent.
Helpful (0)
Replies (2)0
Replies (2)Ambledown's replyOfficial
13 Jun 2022, 07:24Dear Mr Nelson,
I trust this email finds you well.
I apologise for the delay in finalising the claims assessment.
Kindly provide us with the policy number and/or the principal member's ID number so that we can assist.
Please send the information to ***
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I
I trust this email finds you well.
I apologise for the delay in finalising the claims assessment.
Kindly provide us with the policy number and/or the principal member's ID number so that we can assist.
Please send the information to ***
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I
Ambledown's reply13 Jun 2022, 07:24
Official
Dear Mr Nelson,
I trust this email finds you well.
I apologise for the delay in finalising the claims assessment.
Kindly provide us with the policy number and/or the principal member's ID number so that we can assist.
Please send the information to ***
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I
I trust this email finds you well.
I apologise for the delay in finalising the claims assessment.
Kindly provide us with the policy number and/or the principal member's ID number so that we can assist.
Please send the information to ***
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I
Ambledown's replyOfficial
13 Jun 2022, 07:56Thank you for the information provided.
We will provide feedback on email.
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I
We will provide feedback on email.
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I
Ambledown's reply13 Jun 2022, 07:56
Official
Thank you for the information provided.
We will provide feedback on email.
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I
We will provide feedback on email.
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I
