CB
Chris B
1 reviews | Active since Aug 2009
18 Mar 2022, 10:19
Ambledown: Try to make a claim and you get nothing. No response, no feedback, nothing!
This has to rate as one of the worst companies in South Africa. There is zero feedback in contradictio of their automated response which says that they will get back to you in 24 hours! All the necessary documentation has been submitted........ Then nothing! I bet they don't even bother to respond to this complaint through Hello Peter!
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Replies (3)0
Replies (3)
Ambledown's replyOfficial
18 Mar 2022, 13:41Dear Mr Boyle,
I acknowledge receipt of the above complaint.
I apologise for the lack of feedback and the delay to finalise your claim.
Kindly note that the matter has been escalated for resolution.
We will provide feedback on the email address on file.
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I ***
I acknowledge receipt of the above complaint.
I apologise for the lack of feedback and the delay to finalise your claim.
Kindly note that the matter has been escalated for resolution.
We will provide feedback on the email address on file.
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I ***
Ambledown's reply18 Mar 2022, 13:41
Official
Dear Mr Boyle,
I acknowledge receipt of the above complaint.
I apologise for the lack of feedback and the delay to finalise your claim.
Kindly note that the matter has been escalated for resolution.
We will provide feedback on the email address on file.
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I ***
I acknowledge receipt of the above complaint.
I apologise for the lack of feedback and the delay to finalise your claim.
Kindly note that the matter has been escalated for resolution.
We will provide feedback on the email address on file.
Thanks & kind regards,
Cebile Hadebe I Compliance Administrator I ***
CB
Chris B's updateReviewer Update
18 Mar 2022, 14:12Good afternoon, how long do you anticipate that I shall have to wait before I receive your reply?
CB
Chris B's update18 Mar 2022, 14:12
Reviewer Update
Good afternoon, how long do you anticipate that I shall have to wait before I receive your reply?