Ambledown, no sense of urgency or returning emails and calls and will not pay your back your claim.

The worse company to deal with, they will give you a run around and once you've submitted all documents needed, they will never call you back and when your broker has confirmed that you will get paid for your claim, they change the story and say it's rejected after numerous calls and follow ups. The worse EVER. No urgency on returning emails or phone calls and couldn't be bothered. Over a month waiting for an answer on my claim for a hospital co-payment.