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chandre L

1 reviews | Active since Dec 2013

25 Feb 2022, 17:35

Ambledown GapCover is Pathetic

Pathetic service. Basically a month and they’re still asking for the same documents we sent from day 1! They keep on telling me that I will get a call back which never happens. When I eventually got a hold of someone,They confirm to saying its over the claim waiting period, so why is nothing being done or resolved ? It really is like pulling teeth dealing with this company.

Discovery have paid out our claim within 3 days.

Get in touch so i can move forward and move on, someone who can actually help or someone in “charge”.

0
Replies (1)
Ambledown
Ambledown's reply28 Feb 2022, 07:51
Official
 Dear Ms Lubbe,

I acknowledge receipt of the above complaint.

I apologise for the negative experience and the delay to finalise the assessment of your claims.

We will provide feedback privately on the email address on file.

 Thanks & kind regards,

  Cebile Hadebe | Compliance Administrator | ***