cL
chandre L
1 reviews | Active since Dec 2013
25 Feb 2022, 17:35
Ambledown GapCover is Pathetic
Pathetic service. Basically a month and they’re still asking for the same documents we sent from day 1! They keep on telling me that I will get a call back which never happens. When I eventually got a hold of someone,They confirm to saying its over the claim waiting period, so why is nothing being done or resolved ? It really is like pulling teeth dealing with this company.
Discovery have paid out our claim within 3 days.
Get in touch so i can move forward and move on, someone who can actually help or someone in “charge”.
Helpful (0)
Replies (1)0
Replies (1)Ambledown's replyOfficial
28 Feb 2022, 07:51 Dear Ms Lubbe,
I acknowledge receipt of the above complaint.
I apologise for the negative experience and the delay to finalise the assessment of your claims.
We will provide feedback privately on the email address on file.
Thanks & kind regards,
Cebile Hadebe | Compliance Administrator | ***
I acknowledge receipt of the above complaint.
I apologise for the negative experience and the delay to finalise the assessment of your claims.
We will provide feedback privately on the email address on file.
Thanks & kind regards,
Cebile Hadebe | Compliance Administrator | ***
Ambledown's reply28 Feb 2022, 07:51
Official
Dear Ms Lubbe,
I acknowledge receipt of the above complaint.
I apologise for the negative experience and the delay to finalise the assessment of your claims.
We will provide feedback privately on the email address on file.
Thanks & kind regards,
Cebile Hadebe | Compliance Administrator | ***
I acknowledge receipt of the above complaint.
I apologise for the negative experience and the delay to finalise the assessment of your claims.
We will provide feedback privately on the email address on file.
Thanks & kind regards,
Cebile Hadebe | Compliance Administrator | ***
