AO
Anthony O'Brien
1 reviews | Active since Jul 2020
31 May 2021, 09:19
AMBLEDOWN FINANCIAL SERVICES
Beware of this company.
They take money for medical "gap cover" and when you make a claim they ignore you.
The managers are always out of the office.
It is no wonder their administration is in such a mess.
No one takes responsibility.
They then finally have the audacity to refuse to pay the first claim we made without providing any explanation whatsoever.
Pathetic to say the least!
Rather entrust your medical affairs to a competent company. Maybe they will not let you done.
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Replies (2)0
Replies (2)
Ambledown's replyOfficial
31 May 2021, 12:22Dear Mr Anthony O'Brien
Thank you for your review above.
The outline of the quality and level of service that you have described above is shocking and totally undesirable.
It goes against what we stand for. I apologise for the delays and any frustration that this may have caused.
The claim is escalated for a review and or response to the concern raised on the assessment.
I will provide accurate feedback to you on the email account that we have on record.
Yours Sincerely
Paul Makwea
Thank you for your review above.
The outline of the quality and level of service that you have described above is shocking and totally undesirable.
It goes against what we stand for. I apologise for the delays and any frustration that this may have caused.
The claim is escalated for a review and or response to the concern raised on the assessment.
I will provide accurate feedback to you on the email account that we have on record.
Yours Sincerely
Paul Makwea
Ambledown's reply31 May 2021, 12:22
Official
Dear Mr Anthony O'Brien
Thank you for your review above.
The outline of the quality and level of service that you have described above is shocking and totally undesirable.
It goes against what we stand for. I apologise for the delays and any frustration that this may have caused.
The claim is escalated for a review and or response to the concern raised on the assessment.
I will provide accurate feedback to you on the email account that we have on record.
Yours Sincerely
Paul Makwea
Thank you for your review above.
The outline of the quality and level of service that you have described above is shocking and totally undesirable.
It goes against what we stand for. I apologise for the delays and any frustration that this may have caused.
The claim is escalated for a review and or response to the concern raised on the assessment.
I will provide accurate feedback to you on the email account that we have on record.
Yours Sincerely
Paul Makwea
Ambledown's replyOfficial
01 Jun 2021, 09:06Dear Mr Anthony O'Brien,
I update you on the review.
It appears that the medical aid plan and the gap cover policy that you are on, do not compliment each other.
I suggest that you contact your broker(s) to assist you with a product(s) suitable for your needs.
As per above, I will provide details in the email, following shortly.
Yours Sincerely,
Paul Makwea
I update you on the review.
It appears that the medical aid plan and the gap cover policy that you are on, do not compliment each other.
I suggest that you contact your broker(s) to assist you with a product(s) suitable for your needs.
As per above, I will provide details in the email, following shortly.
Yours Sincerely,
Paul Makwea
Ambledown's reply01 Jun 2021, 09:06
Official
Dear Mr Anthony O'Brien,
I update you on the review.
It appears that the medical aid plan and the gap cover policy that you are on, do not compliment each other.
I suggest that you contact your broker(s) to assist you with a product(s) suitable for your needs.
As per above, I will provide details in the email, following shortly.
Yours Sincerely,
Paul Makwea
I update you on the review.
It appears that the medical aid plan and the gap cover policy that you are on, do not compliment each other.
I suggest that you contact your broker(s) to assist you with a product(s) suitable for your needs.
As per above, I will provide details in the email, following shortly.
Yours Sincerely,
Paul Makwea