Ambledown claims shortfall

Item: Ambledown
Rating: 1
Author: Melinda L

First claim submitted 12 September. Partial payment received few days later. Followed up with 2 calls and 6 mails and was told Leletu is attending to my query with regards to outstanding amount. After 6 weeks I then decided to send new claim to try speed up proses and 1 week later still no reply.

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Replies (1)

Ambledown's replyOfficial

08 Nov 2019, 15:09

Dear Melinda L,

Thank you for the review.

I apologise for the delay in the claim assessment.

Thank you for your exchanges with Leletu leading to the finalisation of the claim.

Your understanding is much appreciated.

Thanks and kind regards,Paul Makwea| Risk and Compliance Department | Tel: ***| SwitchBoard ***

Ambledown's reply08 Nov 2019, 15:09

Official