DZ
Donovan Z
1 reviews | Active since Aug 2020
09 Aug 2020, 21:43
Ambeldown sucks
Had claim for short payment from medical aid .Sent docs couple month back Auto reply of course still nothing They are all using COVID as excuse to not pay Donovan van zyl
Helpful (0)
Replies (4)0
Replies (4)
Ambledown's replyOfficial
11 Aug 2020, 17:46Dear Mr Donovan Z
Thank you for the review and apologise for your experience.
According to the notes on your claim. The claim assessment is pending outstanding documents.
I record that the email address where the claim update os sent to, differ to the one used for this review.
I will send you an email to both accounts with what is required to finalise your claim.
I thank you in advance for your assistance and patience,whilst I resolve the query for you.
Yours Sincerely
Paul Makwea
Risk and Compliance Department
***
Thank you for the review and apologise for your experience.
According to the notes on your claim. The claim assessment is pending outstanding documents.
I record that the email address where the claim update os sent to, differ to the one used for this review.
I will send you an email to both accounts with what is required to finalise your claim.
I thank you in advance for your assistance and patience,whilst I resolve the query for you.
Yours Sincerely
Paul Makwea
Risk and Compliance Department
***
Ambledown's reply11 Aug 2020, 17:46
Official
Dear Mr Donovan Z
Thank you for the review and apologise for your experience.
According to the notes on your claim. The claim assessment is pending outstanding documents.
I record that the email address where the claim update os sent to, differ to the one used for this review.
I will send you an email to both accounts with what is required to finalise your claim.
I thank you in advance for your assistance and patience,whilst I resolve the query for you.
Yours Sincerely
Paul Makwea
Risk and Compliance Department
***
Thank you for the review and apologise for your experience.
According to the notes on your claim. The claim assessment is pending outstanding documents.
I record that the email address where the claim update os sent to, differ to the one used for this review.
I will send you an email to both accounts with what is required to finalise your claim.
I thank you in advance for your assistance and patience,whilst I resolve the query for you.
Yours Sincerely
Paul Makwea
Risk and Compliance Department
***
DZ
Donovan Z's updateReviewer Update
13 Aug 2020, 08:33Nonsense you sent email it was waiting for authorization
DZ
Donovan Z's update13 Aug 2020, 08:33
Reviewer Update
Nonsense you sent email it was waiting for authorization
DZ
Donovan Z's updateReviewer Update
13 Aug 2020, 08:34Never got email about documents
DZ
Donovan Z's update13 Aug 2020, 08:34
Reviewer Update
Never got email about documents
Ambledown's replyOfficial
13 Aug 2020, 09:33Dear Mr Donovan Z
Thank you for the feedback.
In my initial response to you, i did mention that the email address on record, differs from the one you used on this platform.
i will resend and would appreciate your response so that I can facilitate finalisation of your claim.
Yours Sincerely
Paul Makwea
Risk and Compliance Department
***********
Thank you for the feedback.
In my initial response to you, i did mention that the email address on record, differs from the one you used on this platform.
i will resend and would appreciate your response so that I can facilitate finalisation of your claim.
Yours Sincerely
Paul Makwea
Risk and Compliance Department
***********
Ambledown's reply13 Aug 2020, 09:33
Official
Dear Mr Donovan Z
Thank you for the feedback.
In my initial response to you, i did mention that the email address on record, differs from the one you used on this platform.
i will resend and would appreciate your response so that I can facilitate finalisation of your claim.
Yours Sincerely
Paul Makwea
Risk and Compliance Department
***********
Thank you for the feedback.
In my initial response to you, i did mention that the email address on record, differs from the one you used on this platform.
i will resend and would appreciate your response so that I can facilitate finalisation of your claim.
Yours Sincerely
Paul Makwea
Risk and Compliance Department
***********