1 reviews | Active since May 2016
0 star!! Cant complain about the service because I did not receive any.
This rating should actually be a 0 star. Claim submitted 14/07/2021. Phoned end of July to follow up on the claim. Was told that it would take 21 days to review the claim. Phoned 20/08/2021 to follow up on the claim since the 21 days have elapsed. No review of the claim was done as yet and that it will be escalated. Finally received payment on 25/08/2021. Asked for a claim statement on 26/08/2021, was told that it would only be sent within 36 hours. Sad sad, service. But I've learned my lesson - I'm in the process of canceling and moving on to where my money will be well spent, Just awaiting finalization of the claim. If you are reading this review because you are planning on joining them - Please save yourself the frustration and go somewhere where client service is a priority.
We will provide feedback directly to your email address on record.
Thanks & kind regards,
Cebile Hadebe | Compliance Administrator | Tel: ***|
We will provide feedback directly to your email address on record.
Thanks & kind regards,
Cebile Hadebe | Compliance Administrator | Tel: ***|
