MP
Matthew P
1 reviews | Active since Feb 2018
11 Feb 2024, 15:38
Terrible service
Our experience with Amber energy has been frustrating and tiresome to say the least. Francois and Xander do not communicate at all. From installation we had permanent issues, firstly the incorrect inverter was installed, then the ct coil was installed in the wrong location and then on top of it all the ct coil was then connected to the incorrect pins in the inverter. Now we have an issue with the datalogger and the aftersales support has been **********, taking weeks to even receive the slightest feedback. Any assistance from my side on what I have seen regarding the issues is immediately dismissed as them "not having seen this issue before". I would not recommend this installer.
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