Utterly Disappointed in your client service

utterly disappointed in my Amazon experience. I really think you should change the way people can make online purchasers with you guys. I have been looking to replace my nike wallet for over 8 months now. And finally I found one online with Amazon. I followed the normal process and steps to book the item and get an order number. The wallet is about $24.

Where my frustration comes in. Its been over 5 weeks now of back and forth of sending information to confirm my banking details????? I mean really, every time i email it they say no it must be fax??? I like really, no one in SA uses fax machines anymore. One would think that sending in a bank statement would be enough. But no, they need to confirm email address and cellphone number as well. But our banking statements in SA do not supply those details on the bank statement. I have send numerous of emails confirming my information.

One would think for a simple $24 nike wallet it wouldn't be so hard. Its not like I wanna buy a bomb or $1million of goods to resell in SA.

I think you are loosing a lot of customers with your bull **** system. And i will never shop online again with amazon.

Cheers