NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Amazon.com (UK)
How is Amazon.com (UK) rated on Hellopeter?
Hellopeter has tracked Amazon.com (UK) across 98 reviews. Amazon.com (UK) hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Amazon.com (UK)? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Feb 2021
Horrible help assistance for clients who cannot log in
I wan to make use of audible. I live in Cape Town. When signing up - it says my email is already in use. when using it and inputting the top, I get told the account is on hold and to contact you guys. Yet I need to be logged in to contact you?? I get told I will receive emails to correct but nothing ever gets sent. THE WORST EXPERIENCE EVER. I am literally attempting to BE A CLIENT with little to no help from anyone to correct this
1 reviews | Active since Feb 2021
Horrible help assistance for clients who cannot log in
I wan to make use of audible. I live in Cape Town. When signing up - it says my email is already in use. when using it and inputting the top, I get told the account is on hold and to contact you guys. Yet I need to be logged in to contact you?? I get told I will receive emails to correct but nothing ever gets sent. THE WORST EXPERIENCE EVER. I am literally attempting to BE A CLIENT with little to no help from anyone to correct this
1 reviews | Active since Mar 2026
Terrible Customer Service
We ordered a cell phone from Amazon which was never received. We have sent numerous emails to numerous different email addresses and no one from Amazon has bothered to reply to us. We order off Amazon often and have never had this issue before and never received such shocking customer service.
1 reviews | Active since Mar 2026
Terrible Customer Service
We ordered a cell phone from Amazon which was never received. We have sent numerous emails to numerous different email addresses and no one from Amazon has bothered to reply to us. We order off Amazon often and have never had this issue before and never received such shocking customer service.
1 reviews | Active since Oct 2012
Shocking Amazon UK service
I ordered a cellphone for about £910 from Amazon.co.uk - supp**** by Box (https://www.amazon.co.uk/sp?seller=AXGEUC00TYC0X) to be delivered by DPD to Bishop's Stortford. Amazon, Box & DPD insist the phone was delivered but the house owner wasn't even there on the day they claim to have delivered it. The "proof of delivery" photograph proves nothing as it is simply a picture of the plastic packaging! Amazon refuse to refund the price and say this is highly likely a case of ***** on my part!
1 reviews | Active since Oct 2012
Shocking Amazon UK service
I ordered a cellphone for about £910 from Amazon.co.uk - supp**** by Box (https://www.amazon.co.uk/sp?seller=AXGEUC00TYC0X) to be delivered by DPD to Bishop's Stortford. Amazon, Box & DPD insist the phone was delivered but the house owner wasn't even there on the day they claim to have delivered it. The "proof of delivery" photograph proves nothing as it is simply a picture of the plastic packaging! Amazon refuse to refund the price and say this is highly likely a case of ***** on my part!