[URL Removed] failure

After more than two months, two vital medical book ---- needed for Medical studies at university has not arrived. I cannot believe the unprofessional practice of [URL Removed] --- PLEASE EXPLAIN IF IS IT IS VIABLE FOR SOUTH AFRICAN CUSTOMERS TO CONTINUE USING YOUR SERVICES ---- IF NOT I WILL START A NATION CAMPAIGN TO INFORM MY COUNTY TO DESIST FROM USING YOUR COMPANY