The absolute WORST service ever!!!

I'm absolutely disgusted with Amazon.com(US)!!

I live in South Africa and have shopped on Amazon, while making use of a parcel forwarding company. I've had my account with them for 2 months now and at first when I purchased items, everything went very well...customer service was excellent, they truly made an effort. I decided to purchase more items from them as I was truly happy with the service.

So, quite recently I ordered some more items from their site, after which I received an email asking me to confirm my details for security purposes. The request was clear, the most recent bank statement and proof of the card used, WITH ONLY THE LAST 4 DIGITS VISIBLE, so this was evidence enough for me that this request was valid.

I kindly comp**** to this request, only displaying the final 4 digits of the account number statement and the card used to make the purchases. Shortly after I received an email stating that they deemed it neccessary to close my account and cancel my order.

I've sent multiple emails to them, I can't log into my account(as it most probably doesn't exist anymore) however, I fail to receive ANY correspondence from their side and have no idea why this has happend.

Amazon is this mega company so you should think that they odd to have their processes and stuff together. But apparently not!! I will continue to steer people away from Amazon.com until they provide some sort of explanation as to why they've done this and corrected THEIR wrong!!!