Pathetic don't care attitude from Amazon!!!

Amazon has logged me out of my account. I cannot logg in to resolve the issue at hand. I have made numerous of calls to Customer care centre which cost me Double the Value of the product I have bought. Go to your IT department draw my calls made to your customer call center, my number is +27 South Africa. ***. I bought a fushing scale, which is logged up at customs in Johannesburg, South Africa. Arramex, the company you hired to deliver my parcel , only send me a notification a Month after my parcel was stopped by customs? A Month, is this your standard? Lock me out of my acount I can not log in to resolve the document you requested from me???( thats Clever, what do you think?) When I contacted Arramex asking fir Daren Naidoo too send me his phone number, I haven't received it yet, so I Googled it. The lady in Durban gave me their number which is in JHB. Take a geus , Darren is not at work, after I hang on the phone for almost an hour. So I called again, they put me through to Shamain Naidoo, very popular surname ??? I asked her what is going on, and Why is my parcel at customs and I are only notified now??? She told me they need a bank statement Of the purchase items and my banking card . I send it to her, she say she need the "online confirmation order for the item. I asked which Items cause I do buy online often and have about 8 items outstanding. She didn't come back to me. I send another e - mail to ask which Item are she talking about. She send me the information, and I saw its my finishing scale. Now first of all do you think it's acceptable that I have to Dragg everything out of these people? I'm so fed up , frustrated , I might do things I will regret. Why can't your customer care center give me an email adress and assist me to resolve my problems, is your time more valuable to you ( which you are paid for) Than my time which I am not paid for. I don't think so my time which I'm don't get paid for is much more valuable. This is just briefly how things have transpired. NOW MY QUESTIONS TO YOU IS , 1)DO YOU THINK IT IS WORTH IT? 2)DO YOU THINK I WILL MAKE USE OF YOUR SERVICE NEXT TIME? 3)DO YOU THINK TO TREAT YOUR CUSTOMERS LIKE THIS IS RESPECTFUL? 4)DO YOU THINK THAT AFTER 5 PHONE CALLS TO YOUR CUSTOMERS CARE CENTER AND I THINK IT MIGHT BE ABOUT 15 TO ARRAMEX, MY PARCEL ARE STILL IN CUSTOMS POSSESSION, I MUST USE AMAZON IN FUTURE AND RECOMMEND YOU TO MY FRIENDS AND ON THE SHARING GROUPS AND INSTAGRAM AND SICIAL MEDIA PLATFORMS ? THIS CONVERSATION IS JUST BRIEFLY WHAT I HAVE EXPERIENCED, I AM COPY AND PAST IT AND WILL ADD THE REST ON AND SHARE IT. DISGUSTING TO TREAT YOUR CLIENTS LIKE THIS , AND PLEASE ANSWER MY QUESTIONS. Im sharing this on all the platforms I see even the oerson sweeping the road must know what service you get from Amazon??? No service at all. REGARDS KOBUS.