Parcel not delivered.

Order never arrived. It is impossible to contact anyone at amazon via your account or the app from south africa. No number available and no email address. When I finally googled a contact number. I phoned them and they messed me around for 25 min trying to verify my account, all on my cost. Then when I complained, said works phone me back. That never happened. No surprise Jeff Bezos is a billionaire. Shocking shocking service.