Lost delivery and bad client service

Hi I am deeply dissatisfied about the poor service I received. I made an order on the 16th May 2019 of a pair Meets under Blue Light Blocking glasses nerd eye glasses. Today the 24th of May while I was tracking my order I found out it was delivered to a Thandiwe lady who Lives at Woodridge. I made sure during the order my address is number 8 Auber Close in Mandalay, Cape Town, South Africa. My order number is ********** ********** 427, tracking number is ********** 645, the total amount I paid is R448.66 in total that includes shipment fees. Is how Amazon treat their customers by delivering their orders to the wrong addresses? I am exploding with furry and anger about this and will advise all my friends, church members including my colleagues at work to never buy at Amazon.com I want my glasses or a refund asap my cell number is ********** email ********** I need feedback from you asap.