Failed Job Application process

Hi there

I am having considerably challenges with the online portal for the application for the Full-Time Work from Home Customer Service Associate Job ID: ***

I have tried calling the Cape Town Head Office number in South Africa, which is *** with no avail. I called last week approximately seven times, and on Monday, 29th June, I tried again twice over with no success.

The reason for trying to call is that I am failing to proceed with my application because two input fields on the website ( the province drop-down option and the form of identification field ) do not allow my selection for Gauteng (the province I stay in) and national identity document (which is the identity document I use as a citizen of South Africa). Each time I try to "save and continue" or click "continue" these two drop-down fields highlight in grey or get shaded out in grey thus resulting in my inability to proceed with my application.

Please will you assist, or kindly redirect me to the IT department so that this bug may be fixed.

Thank you for reading and I will greatly appreciate your response.