Amazon You Rock!

Had a problem with a Kindle I bought through Takealot. Takealot's system is so hard to communicate problems through; after being stonewalled by the standard computer feedback that the product is not eligible for return, I tried to find a phone contact number without success. I then tried Amazon in the US and WOW - they were awesome. After a few questions, it was established that the device would not work. Without batting an eyelid, they offered to courier a replacement device at their cost from the US to Hilton, KZN. This took 1 week to get to me!! Now THAT my friends is service. We can learn a thing or two from them.